Privacy Policy

Introduction

Welcome to https://gilbert-christian-marriage-therapist.couplesresilience.com (referring to our website and services collectively as ‘the Company’ or ‘we’). We are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines how we handle, protect, and respect your data in accordance with international and local privacy laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and any other interactive features offered under the domain https://gilbert-christian-marriage-therapist.couplesresilience.com. However, please be advised that this privacy policy does not extend to external platforms, websites, or services linked from our site, which have their own distinct privacy policies over which we have no control.

Processing Activities

This policy is designed to guide you through the following interactions:

Using Our Services: When you sign up and use our applications and services as an authorized user, we collect and process your personal information to provide personalized experiences.
Website Visits: Each time you visit our websites linked to this Privacy Policy, our systems log basic information about your interaction, such as IP addresses and browser types, for performance and security reasons.
Communication: If you choose to receive marketing emails, newsletters, calls, or text messages from us, we will use the contact details you provide.

Personal Data Collection

We gather various categories of personal data, including:

Account Information: Details required to create and manage your user account.
Payment Information: Data needed for processing payments, such as cardholder name, payment method, and transaction amounts.
Financial Information: Financial records related to services purchased or subscriptions.
Purchase Information: Items you have bought, along with order details.
Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
Location Data: Your geographical location when using our location-based services.
Feedback: Comments, suggestions, and reviews you provide to improve our services.
Social Media Information: If you choose to connect with us through social media platforms, we may collect data from those accounts (subject to each platform’s privacy policies).
Product Information: Details about products you interact with or purchase on our site.

We obtain this information through direct user input, tracking technologies, and third-party sources who partner with us to enhance our services.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and provide personalized content. Cookies can be categorized as:

Strictly Necessary: Essential for navigation and ensuring basic functionalities of the website.
Preference: Remembering user preferences, such as language settings and website layout.
Analytics: Collecting information about your interaction with our site to improve performance and services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires, we securely delete or anonymize the data to ensure your privacy. Our data retention policies vary depending on the type of information and the context in which it was collected.

Security Measures

The Company employs robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal data from minors. If you believe we have collected information from a child, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

Access: Request access to and information about the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Request the deletion of your personal data when it is no longer necessary.
Restriction: Limit the use or processing of your data under certain circumstances.
Portability: Receive a copy of your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your data rights does not adversely affect your legal standing.

To exercise any of these rights, please reach out to our privacy team using the contact details provided below. We will respond to legitimate requests in a timely manner and in accordance with applicable laws.

Changes to Privacy Policy

The Company reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Us

For any questions regarding this policy, to request access to your personal data, or if you wish to exercise your rights as described above, please contact us:

Email: privacy@gilbert-christian-marriage-therapist.couplesresilience.com
Mail: [Provide physical address]